🔒 Privacy Policy 

This Privacy Policy describes how CSSBUY BAR (https://cssbuy.bar) collects, uses, and discloses your Personal Information when you visit or make a purchase from the site, as we operate as a reverse purchasing agent service.

1. Information We Collect

We collect information to provide you with our cross-border e-commerce agent services, fulfill your orders, manage international logistics, and enhance your user experience.

A. Personal Information You Provide Directly

When you register an account, place an order, or contact us, you may provide us with the following Personal Information:

  • Contact and Account Information: Name, email address, physical address (for shipping), and telephone number.

  • Transaction Information: Details of the products you wish to purchase, including product links, item specifications (size, color, quantity), and any special instructions.

  • Payment Information: While we use third-party, secure, PCI-compliant payment processors (such as PayPal, credit card gateways, etc.), we may collect transaction details related to your payments. We do not directly store full credit card numbers or sensitive payment data on our servers.

  • Correspondence: Records of your communication with us, including customer support inquiries, emails, and chat history.

  • Identification (for specific services): In some cases, to comply with customs regulations or for high-value orders, we may request additional identification information.

B. Information Collected Automatically

When you access and use our website, we and our service providers may automatically collect certain information about your device and usage:

  • Device Information: IP address, operating system type, browser type, domain name, and system settings.

  • Usage Data: Details about your visits to the site, including traffic data, location data, logs, and other communication data.

  • Tracking Technologies (Cookies): We use cookies and similar technologies to remember user preferences, track user trends, and optimize our site’s performance. You can manage your cookie settings through your browser, though disabling them may affect the functionality of our service.

2. How We Use Your Information

We use the collected information for various purposes essential to our service:

  • To Fulfill and Manage Your Orders: Processing your purchase requests, conducting quality inspection, communicating with Chinese suppliers, and managing domestic and international shipping logistics.

  • Service Delivery: Creating and maintaining your user account, providing customer support, and managing your consignment details.

  • Payment Processing: Facilitating secure payment transactions with the help of third-party processors.

  • Security and Fraud Prevention: Screening transactions for potential risk or fraud and protecting the security and integrity of our website.

  • Communication: Sending you transactional emails (order updates, shipping notifications) and, if you opt-in, promotional or marketing materials.

  • Internal Analysis: Analyzing user trends and site usage to improve our services, content, and technological platform.

3. Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. We only disclose your information in the following circumstances and to the extent necessary to provide our reverse purchasing services:

  • Service Providers: We share necessary information with third-party vendors and partners who perform functions on our behalf, such as payment processors, international shipping carriers, customs brokers, and analytics providers.

  • Suppliers: When purchasing an item on your behalf, we share only the necessary purchase details (e.g., product specifications, shipping method to our warehouse) with the Chinese supplier.

  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect the rights or property of CSSBUY BAR, or protect the safety of our users or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

4. Security

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data. You are responsible for keeping your account password confidential.

5. Third-Party Websites

Our website may contain links to third-party websites (e.g., Chinese e-commerce sites, shipping carriers). This Privacy Policy applies only to CSSBUY BAR. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights

Depending on your location, you may have rights regarding the Personal Information we hold about you, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: